Review by New S6 Titan Owner
I was on the fence with a system from Simplisafe. However, after researching and reading MANY reviews I felt it was best to go with another system. The ability to self-monitor without ANY monthly costs along with higher rated customer service reviews is what made me choose Fortress.
The product looks modern, was 100% pre-programmed, the phone APP is an absolute breeze to use. I certainly hope this thing lasts... I do not believe there is anything else out there in the price range that can compare.
As mentioned from the previous reviewer the documentation is really in disarray. There are no steps to follow right out of the box. If you read the owners manual it discusses testing the sensors before even turning on the main system, then skips right to programming phone numbers immediately after finding a suitable mounting point. Nonetheless it was very easy to figure out without any directions at all. The sensor range is fantastic - i have several doors monitored on an outbuilding well in excess of the 150' advertised range and they work flawlessly. the menus on the phone app are very easy to navigate, clean and uncluttered.
During my testing I found the alerts via email, SMS text and voice were almost instantaneously received.
Im very satisfied with the installation and operation so far. I held off purchasing other sensors that I would like to have until I was comfortable with the system overall. Therefore I plan to purchase water and smoke detectors immediately!
Thank you Fortress for a fantastic Alarm/Monitoring system with REASONABLE pricing with absolutely NO requirement for ANY monthly fees (other than the 3G SIM card charges) if you wish to self-monitor. Now if you would only come up with a driveway sensor..... :-)
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I just purchased the product about a week ago. It is now fully operational.
Review by Peter A from DELAWARE, OH
Overall I am satisfied with the product. Once you set everything up you can just use your key fob to arm/disarm.
Customer support is great. All the staff is very knowledgeable and helpful. If a technician isn’t available someone will call you back within 15-20 minutes.
On line videos are very helpful
All devices (sensors, motion detectors, etc.) are added to system for you.
Documentation isn’t the best. You have to look in different places.
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