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Q.

Can the code be changed if my roommate moved out?

A.

Hello Carlton, The code on the panel can be changed at any time, you just need the master code to change it. Thanks, Jessica

Q.

Does the mobile app show history of door being opened and closed?

A.

Hi Joseph, Thanks for your inquiry. The alarm log on the app is able to show when the alarm has been triggered as well as when the system is armed/disarmed. It is unable to record when the doors are opened/closed at this time. I hope this helps and please let us know if you have any further questions.

Q.

Are all the sensors and sirens of the S02 compatible with the S03 main panel?

A.

Hello Juan, Yes! You can upgrade from the S02 to the S03 and all the sensors and sirens from the S02 would be compatible, Thanks, Jessica Customer Service Manager

Q.

Can I program the So2 controllers to work with the So3. I do not like the So3 because there is no protector to not accitently press a button

A.

Hello Cesar, Yes, you can program the S02 remote controllers to the S03 security system. Please let us know if you have any other questions! Thank you, Astrid

Q.

Does it alert police or other emergency services if it is set off

A.

Hello Candace, The system will call the numbers you have programmed in the unit in case of an alarm. We generally recommend calling your local police station/emergency services in case they have a specific number they would like you to program into it. Please let us know if you have any other questions! Thank you, Astrid

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