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Q.

Is there any way to extend the range on the motion detectors or the door sensors? Already have the system, but keep losing signal even within the 150ft.

A.

Hi, Thanks for your inquiry. We offer the Wireless Signal Repeater that can extend your range upto an additional 150-300 feet. This device can be found at the link below and pairs easily to your existing system: https://www.fortresssecuritystore.com/wireless-signal-repeater-fortress-security-store.html I hope this helps and please let us know if you have any further questions.

Q.

Does the controller support external wired sensors? if so, are the sensors normally open or normally closed?

A.

Hello Chris, Yes, The S03 has a BUS bar on the back that can be used with wired sensors. The BUS bar is Normally closed. Thanks, Jessica

Q.

If I buy two of these systems, can I use the multiple parts like the motion sensors and door/window sensors with one base unit and then if the base goes bad use the extra one as a back up? Also, do I need any sort of other equipment or is this a fully contained system?

A.

Hello Corey, Yes, you can use the sensors from one system on a different system, they are cross compatible. They will just need to be programmed on whatever system you plan on using them on. Thanks, Jessica Customer Service Manager

Q.

How are sensors powered? Rechargeable batteries?

A.

Hello Jay, The sensors are battery powered, they use CR2032 batteries. Thanks, Jessica

Q.

If there is a false alarm, can a neighbor turn off the alarm by turning the power off to the house?

A.

Hello Rachel, Turning the power off in the house would not turn off the alarm because the system has a back up battery! Thanks, Jessica Fortress Security Store

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