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Q.

Do I need to have a certain WiFi mbps to use the SO3 system?

A.

Hi Jontrel, Thanks for your inquiry. Your 2.4 Ghz wireless network has sufficient speed for the panel. What speed is your internet connection?

Q.

Will the system send an alert to the phone through the internet if in alarm or only by landline or by both?

A.

Hi Robby, Thanks for your inquiry. The S03 is able to both call you and send you a push notification over WiFi to your My Fortress app in the event the alarm is triggered. You can set up to 6 different phone numbers for the calling feature and there is no limit to the number of people you can connect to the panel using the mobile app. I hope this helps and please let us know if you have any further questions.

Q.

Can it be cinneted to google home? how?

A.

Hi, Thanks for your inquiry. Unfortunately our systems are compatible with Amazon Alexa only at this time. I hope this helps and please let us know if you have any further questions.

Q.

Is it possible to add additional door and window sensors? Thanks, SB

A.

Hello Stuart, Yes you can add up to 99 sensors to the system. Thanks, Jessica Customer Service Manager

Q.

Is there a monthly charge to use the app

A.

Hello Bart, No, there is not a monthly charge for the mobile app. Please let us know if you have any other questions! Thank you, Astrid

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