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Q.

When the S02 is on "chirp" mode when arming and disarming the system is it possible to only have the internal sirens chirp? I don't want to annoy the neighbors.

A.

Hello Chris, Unfortunately, there is no way to just disable the chirp from the outdoor siren without disabling the internal as well. Thank you, Cecilia

Q.

Can I turn the Strobe light off altogether so that it does not consume battery? or can I set it so that it flash only when triggered?

A.

Hi Steve, Unfortunately you cannot turn the light off independently. Hope that helps! Please let us know if you have any other questions! We can be contacted by Live Support on our website, by phone at +1 (206) 981-5371, or by email at support@fortresssecuritystore.com. Our regular business hours are Monday through Friday, 8:00 AM to 5:00 PM Pacific Time. Thank you for contacting Fortress Security Store. Sincerely, Jack H. Fortress Security Store

Q.

would the strobe light be always on as long as the system is armed or only when the alarm is triggered? How would I know if the battery has gone weak?

A.

Hey Kim, The Strobe light on the solar siren will flash steadily when the system is armed. If the battery starts to die in the solar siren, the solar siren will flash rapidly. Thanks, Jessica

Q.

Does this alarm have preset tones to choose from or can you upload your own?

A.

Hi Tyler, The Solar siren has a number of preset tones that you can choose from! Thanks, Jessica

Q.

How do I access the on-off switch of the solar siren? I bought it with the Total Security package and I can't seem to open the lid in the back.

A.

Hello, On the back of the solar siren there is a small square panel with 4 screws. If you remove that panel the On/Off switch is underneath. Thanks, Jessica

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