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Q.

Hi would like to know how many sensors can be Manager by the S6?

A.

Hello Henry, The S6 Titan can hold up to 99 total sensors. Thanks, Jessica

Q.

Does the s6 work with alexa?

A.

Hi Tony, Thanks for your inquiry. The S6 Titan is Amazon Alexa compatible. More information regarding this feature can be found here: https://drive.google.com/open?id=1Y-nN2OMnGREtb1W27jRkkvTHd1oNZCRr Please let us know if you have any further questions.

Q.

I need advice on which system to purchase. I have WiFi but no hardwired phone. Small house, getting dog, want to be able to meet nitro remotely. ??

A.

Hello Mark, There are 2 systems that work well for you, I would recommend the S1 Stealth and the S6 Titan. Both of these systems do not require a phone line and can connect to WiFI, as well as to a SIM card if you would like. You can also use an App to control these systems remotely. Thanks, Jessica Customer Service Manager

Q.

I just received my alarm system today. Downloaded the app and try to connect to my wifi. I got a message that 5g is not supported. Can you tell me what I need to do?

A.

Hello Karla, This message always appears on the app. Here is a short video on how to connect to the wifi: https://www.fortresssecuritystore.com/videogallery/s03-wifi-connection If your router is a dual band router, you are also going to make sure that you are connected to the 2.4 Please let us know if you have any other questions! Thank you, Astrid

Q.

If there is a blackout or someone cuts electricity, is there a battery backup function? Would the messaging function or even the siren work?

A.

All of our systems do have a backup battery. The messaging function would continue to work if you have an active SIM card in your system. The internal siren that to the system and the wired white siren will continue to work. Thank you!

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