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Q.

I would like my motion detector to trigger the alarm in HOME mode, with no delay. How do I accomplish that?

A.

Hello Matthew, You will have to set the Motion detector to be disabled in Home. To set that you will enter the password # * and then the 2 digit zone number 2 5 #. Then return return Thanks, Jessica Fortress Security Store

Q.

What is the horizontal and vertical field of view (in degrees) limitations of the sensor? This information should be part of the description of each motion sensor you advertise.

A.

Hi, Jack, This sensor has a lateral range of 120 degrees, and a vertical range of 90 degrees. This information can also be found in the item's product description, under "Specifications." Thanks, Amanda, Fortress Security Store

Q.

How fwr from base can you put senser nothing between sensor and base l

A.

Hello Brian, The motion detector can work up to 150 feet from the main panel. Thanks, Jessica

Q.

When I received my standard motion sensors with my GSM system they look the same on the outside but when installing them I saw that some of them had jumpers and some of them did not. I was wondering why I would be sent to different kinds and what the difference is between the two and what I should do as far as using them I don't know which ones are better or what the real difference is between the two. Any help in answering that question would be greatly appreciated. I don't know if at this point I should take them all down and try to get the ones with jumpers or the ones without the jumpers. Thank you for your help and time.

A.

Hi MItchell, There is no real difference between the motion sensors with jumpers and those without. The ones with jumpers allow you to set the motion sensors to take send more pulses every time it takes a reading but we suggest keeping the default sensitivity values as increased sensitivity uses more battery power and does not offer any increased protection when it comes to detecting human bodies which are relatively large. I hope this helps and thanks for choosing Fortress Please let us know if you have any other questions! I can be reached directly Saturday-Wednesday from 8:00 AM to 5:00 PM PST. The support staff can be contacted by Live Support on our website, by phone at +1 (206) 981-5371, or by email at support@fortresssecuritystore.com. Our regular business hours are 8:00 AM to 5:00 PM Pacific Time, 7 days a week. Thank you for contacting Fortress Security Store. Sincerely, Jack H. Fortress Security Store

Q.

Can the S02 motion sensor light be set to not flash & blink when the system isn't armed? It's pretty annoying in my living room and should have a setting to only turn on the internal light when the motion sensor is armed.

A.

Hi Mike, The only way to prevent the Motion detector from lighting up/blinking is to physically turn the motion detector off with the On/Off switch. Thanks, Jessica

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