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Q.

Will this work with the SO2 system

A.

Hi Josh, Thanks for your inquiry. Yes, the Pet Immune Motion Detector is compatible with all of our systems. I hope this helps and please let us know if you have any further questions.

Q.

We currently have bats that will set off the motion sensors. Will the pet immune motion detector ignor the bats?

A.

Hello Bill, Yes, the pet immune motion detectors are set to ignore any pets under 50 pounds so it should ignore the bats. Thanks, Jessica Customer Service Manager

Q.

Do you have any solution for a dog that weighs above 50 pounds? A Labrador for example. Thanks.

A.

Hello Shahaf, The only solution that we have at the moment is mounting your motion detector to where it won't sense your dog. As well as angling it slightly upwards so it will still detect people- just make sure that it isn't angled completely towards the ceiling. Please let us know if you have any other questions! Thank you, Astrid

Q.

Hi whats the frequency of the sensor please

A.

Hi Nana, The Fortress Pet Immune Sensor operates on the 433 mhz frequency. I hope this helps and please let us know if you have any further questions, thanks!

Q.

My sensor blinks the light 3 times quickly. It does this every now and then. What does that mean?

A.

Hi Peter, If the pet immune motion sensor is blinking quickly like that, press and hold the black button until it starts blinking rapidly, then let go. The sensor should now go back to normal. Thanks, Jessica

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