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Q.

Is this just for inside or can it be used outside as well?

A.

Hi Julie, Thanks for your inquiry. The Fortress Eyesight camera is rated for indoor use only. I hope this helps and please let us know if you have any further questions.

Q.

Does this product come with a SIM card?

A.

Hi, Cedric, The Eye Sight Camera uses wifi to communicate, rather than a SIM card. It does have a slot for an SD card, which can be purchased separately; an SD card, if inserted, will allow the camera to store footage for later viewing!

Q.

Can you record the video in a streaming setup or is it all to an sd card

A.

Hello Steve, Thank you for your email. Currently the only option available is to record to the optional Micro-SD card that you can get and put into the camera. I'll definitely recommend a streaming option to our developers as a suggestion for the future! Please let us know if you have any other questions! We can be contacted by Live Chat on our web site, by phone at +1 (206) 981-5371, or by email at support@fortresssecuritystore.com. Thank you for contacting Fortress Security Store. Sincerely, Kip C. Tier 2 Specialist / Program Coordinator Fortress Security Store

Q.

How do I read the .av files on my sd card?

A.

Hi, Ferd, Thanks for your email! One program you can use to open these files is CMS Client, found here: http://yoosee.co/ Let me know if you have any questions! Amanda, Fortress Security Store

Q.

Will this camera work independently with the mobile app or does it have to be paired with security system

A.

Hello, The Fortress Eyesight Camera connects with your WiFi network and the mobile app, it does not connect to the security system. Please let us know if you have any other questions. Thank you, Fortress Security Store!

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