Take a look through our Frequently Asked Questions for some quick answers to common questions.
This article is a reference to assist existing customers to identify which Fortress product line(s) they may have.
Each picture corresponds to the text directly above that image.
Current Product Lines
S6 Titan Security System
Total Security System
S03 Alarm System
S02 Alarm System
Safeguard Stand-Alone Alarm
Guardian Stand-Alone Alarm
Legacy Product Lines - no longer sold
GSM Alarm System
Vea 3G/4G GSM System
Ani Security System
Total Security WiFi System
End-Of-Life Systems - no longer sold / supported
Einstein Alarm System
Here are the direct links to the User Manuals for our various systems (both current and legacy).
All of our alarm systems are self-monitored, meaning that there is no monitoring service provided by Fortress Security Store at this time. However, customers can program phone numbers into the system, which can then be automatically dialed by the panel in the event the alarm is triggered.
Additionally, our Total Security System is compatible with some third-party monitoring services. More information about configuring the Total Security panel with a third-party monitoring service can be found on Page 6 of the Advanced Setup Instructions.
Here are the recommended troubleshooting steps to take if your alarm system is frequently giving false alarms:
Check The Zone Settings
Total Security systems include a Zone Setting called "Smart," which you can use to help prevent false alarms. The "Smart" mode will only trigger an alarm when the panel receives a signal from that sensor twice in a short amount of time.
Some settings even allow your sensors to trigger an alarm when the system is disarmed. This setting is good for things like a smoke alarm, but generally not what you want for things like a motion detector or a door contact sensor.
See the following documentation for the zone settings for your system:
Check For any Automatic Arming
Both the GSM and the Total Security systems have features that arm and disarm the system at scheduled times.
Total Security:
Please refer to this article for the steps to change the Auto Arm feature.
GSM:
Please refer to this article for the steps to change the Timely Arm feature.
Identify Which Zone(s) Are Triggering The Alarm
Sometimes, the false alarms may be reported from the same Zone repeatedly. If this is the case, it can help you narrow down if a sensor needs to be placed differently or if a battery needs to be replaced.
If you have confirmed that the Zone number that is alarming is the same every time, you can skip testing sensors in any other Zone.
Check Placement Of Sensors
Make sure that any Motion Detectors are...
Make sure that any Door/Window Contact Sensors are placed within 1/4 inch of their corresponding magnets when the door or window is closed.
Replace Batteries
In some cases, some of the sensors can begin to trigger false alarms as the batteries get low, even before the low battery indicator is lit. If you are experiencing frequent false alarms from a single sensor, we recommend replacing its battery.
Check For Interfering Signals In The Area
We have found that various different interfering signals can sometimes inadvertantly trigger the alarm, or cause other strange behavior in the alarm system.
Check your surrounding area for things like:
If these steps do not resolve the issue, please contact our Customer Support team for further assistance.
You can determine your camera's WiFi signal strength during the inital setup process when connecting it to your network via the mobile app. If you notice that the signal strength is weak there are a few things you can try:
1. Try relocating the camera to a location where WiFi signal is stronger
2. Try adjusting the camera antennas
3. If the two options above do not improve signal please contact us at support@fortresssecuritystore.com
If your SD Card is not recognized the camera please check the following
To enable push notifications for alarm events on the mobile app please perform the following:
Sometimes you may need to reset your camera as part of the troubleshooting process or to resolve an issue. To do this please perform the following:
Please make sure you allow location permissions for the mobile app.
To do this please navigate to your phone's permission settings and make sure to toggle location permissions to ON after selecting the app from the list.
1. Make sure you have connected the NVR to your router using a network cable and it shows Online on the NVR screen.
Right click and go to Fast Network and then click on Auto Config. After that, click on Test and check if the network is healthy.
Or you can click on manual config and tick DHCP and save.
The Network Status will display as connected when it is established.
If the above does not resolve your issue please contact our support team.
If not, you can hear it from app on mobile or from pc.
Please check the following for Audio: 
Set the Encode Mode to AV stream for all channels and save.
You can add cameras to the NVR by using Match Code on the NVR Menu:
1). Power on the camera and connect it to the router with a network cable.
2). Right click on the monitor screen of that camera channel, choose Video Manage.
3). Next choose the channel below the added device. On the right corner, click the "match code" option and click "yes" to continue.
4). It will automatically match code and click "OK" to exit.
If the match code fails, then click "match code" again to make it re-attempt.
5). When all cameras are matched codes successfully, unplug cable from the camera.
You can also use the network cable to connect the camera with the NVR (or router).
How to Add the Device to the mobile app and View Remotely?
Connect the NVR to router by network cable and then check if the status is Online on the bottom right of the NVR.
The default user name is: admin and no password (Enter your password if you have set your own password.)
You can register an account instead of Local Log in .
Having problem viewing the cameras on app when outside of home wifi? Please try the following:
Please try again on your app and see if you can see all the cameras.
How to Find WIFI NVR Version?
Right click your mouse on System Setup
To find the camera version please right click your mouse and select System Setup
My Fortress on the Apple App Store
My Fortress on the Google Play Store (Android 5.0 and higher)
User Manual for the My Fortress app
The S6 Titan Security System is an upgrade to our other product line called Total Security Wifi. In essence, this new system can do all the things that the Total Security WiFi system can do, plus more! Check out all of these amazing new features of the S6 Titan (3G WiFi)!
Over-the-air firmware updates
Unlike our previous security systems, the S6 Titan firmware in the main panel can be updated remotely by our manufacturers. What this means for you is that if an issue arises, there's a good chance we can fix the problem on the fly - you won't even need to replace your panel! Of course, we still have our 3-year hardware warranty in place, as well!
QR codes for easily adding accessories
The process for adding an accessory to the system just got even easier! Use the free mobile app on your smartphone to scan the QR code on the accessory, then specify the settings you want for that accessory, and give it a name!
New and improved "My Fortress" mobile app
We've designed a completley new mobile app! We think you'll be as happy with the improvements as we are!
Email notifications
The S6 Titan Security System is able to send email alerts using a WiFi connection, or even using mobile data on a Fortress SIM card.
Call filtering
The S6 Titan System only accepts calls from phone numbers that have already been programmed into its Contacts List - no more annoying spam callers and telemarketers interrupting your security system!
Custom names for zones
Another new feature is the ability to create custom zones and give those zones names. When the alarm is triggered, it will indicate both the zone and the name of the sensor that was triggered.
Each accessory has its own settings
You can now mix and match lots of different kinds of sensors in a single zone. Each accessory has its own individual settings that don't affect the other accessories in that zone.
Improved "Ready To Arm" feature
Ready To Arm still alerts you, but now it doesn't prevent the arming of the system - so if your door is open and you're away from home, you can still arm the system successfully! In addition, each contact sensor can now have Ready To Arm enabled or disabled individually!
Improved Central Monitoring (Contact ID / CID)
The S6 Titan has been tested with more monitoring companies than our previous systems, and customers who are looking to use a system with central monitoring will find it easy to find a compatible monitoring company that works with the S6 Titan main panel. The best part is that Fortress Security Store plans to announce our own central monitoring service in the near future, as well!
US-based server with updated infrastructure
We've moved our push notification server to a US-based cloud server, and we've made other improvements to our backend infrastructure that will make the system quick and responsive for all our customers!
Bugs fixed!
Over time we had collected reports from customers that would indicate various issues to note with the Total Security WiFi system. We've worked hard to make sure that all of those bugs have been addressed and resolved in the S6 Titan Security System!
* Note that Fortress Security Store also sells other version of the S6 Titan panel in other areas of the world, including the "S6 Titan 2G," the "S6 Titan 2G WiFi," the "S6 Titan 3G," and the "S6 Titan 3G WiFi." In the United States and Canada, we are exclusively offering the "S6 Titan 3G WiFi." (All versions of the system are able to work with a land line phone.)
If you are an existing customer of Fortress Security Store, you can add the "Upgrade to S6 Titan Main Panel" item to your shopping cart.
If your current security system has 315MHz wireless sirens (like the S02 Security System), you will need to replace them with 433MHz wireless sirens instead.
Otherwise, all your other existing accessories will be compatible with the new S6 Titan Security System! If you need any further assistance you can contact our Customer Support team!
Although you can use a SIM card from a 4G device in your S6 Titan Security System successfully, the S6 Titan Security System will not connect to the 4G cellular network. Instead, the S6 Titan Security System will connect to any nearby 3G or 2G GSM cellular towers.
Additionally, the S6 Titan has the ability to connect to your existing WiFi connection, which can give you a reliable, high-speed Internet connection without the need for 4G mobile data.
Changing settings or accessing files without prior instruction from a Fortress Security Store representative will void the warranty.
Before we begin, it's important to NOTE:
If the panel gets turned off or unplugged during the upgrade process, then the panel will be completely broken and cannot be fixed.
Make sure that the panel remains plugged in and turned on the whole time during the upgrade process. The final steps of the upgrade process will tell you when it is safe to eject and then unplug your panel. You'll see another warning below as well.
Step 1 -
On a Windows PC, download the following file, named "alarm.ex":
Latest Firmware version 5.3.3 "alarm.ex"
You can save it to any convenient location, such as your Downloads folder, or the Desktop.
Step 2 -
Using a USB data transfer cable (USB to Micro-USB), plug the panel into one of the USB ports on your PC.
Step 3 -
In the panel's menu, navigate to "Main Menu -> About -> Update -> USB Update." Select that, and then select "Yes" to confirm.
The panel will restart. Once it restarts, then a new USB drive should appear on your computer (for example , drive "F:").
BEYOND THIS POINT, DO NOT UNPLUG OR TURN OFF THE DEVICE UNTIL THE UPGRADE IS FULLY COMPLETE!
Step 4 -
Browse the USB drive and find the file name "alarm.ex". Delete that file.
Step 5 -
Copy the new "alarm.ex" file that was downloaded from Step 1 above, and copy that into the same location where the previous file was located.
Note: If the previous "alarm.ex" file was not deleted yet, then there will not be enough space to copy over the new file. You'll need to delete the old "alarm.ex" file first, as prompted in Step 4 above.
Step 6 -
Once the new "alarm.ex" file is safely copied over completely, then you can eject the USB drive. In Windows 10, for example, you can right-click on the USB drive and select "Eject."
Step 7 -
Once your PC indicates that it is safe to remove the USB device, then you can unplug and turn off the main panel.
Then you can count to 5, and turn the panel back on. You can also then plug the panel into the wall for power again.
To confirm that the software upgrade was completed successfully, you can check the software version number under "Main Menu -> About -> About Device" again. It should now show the new software version number on this screen.
Fortress Security Store devices can only be connected to the 2.4 GHz band on Wi-Fi routers or access points (AP).
Please keep in mind:
Easy check of your smartphone's Wi-Fi connection
To find out whether you need to connect to a different Wi-Fi network to set up your Fortress Security Store device, go to Settings>Wi-Fi (or Wireless & Networks) on your smartphone.
How many Wi-Fi networks do you see that belong to you?
IMAGE 1, Example of ONE Wi-Fi network: As seen in the iPhone Wi-Fi settings below, this is an example of only one Wi-Fi network name that belongs to the user, "Myhomenetwork." The others (Dark Knight and Snooze) do not belong to the user, and he cannot connect to them as they are password protected.
I have more than one network name that belongs to me. How do I identify my 2.4 GHz band network?
From your smartphone's Wireless settings page, look at the names of your Wi-Fi networks.
IMAGE 2, Example of two Wi-Fi network names: Here is an example where the user has more than one network name that belongs to him. He needs to make sure that he is connected to the 2.4 GHz band to set up his Fortress Security Store device:
What about Guest networks or other network names?
If your Internet Service Provider (ISP) set up your network, they may have set one of your network bands as "Guest" or a different name. You may need to log in to your Wi-Fi router to see which name is associated with which Wi-Fi band.
How do I log in to my Wi-Fi router?
If you have not changed your default user name and password for your WI-Fi router, here is some information on how to log in to your Wi-Fi router for some common brands
| Manufacturer | Default IP address /login | Default User name | Default password |
| Linksys | http://192.168.1.1 | leave blank | admin |
| Netgear | http://192.168.1.1 | admin | password |
| TP-Link | http://192.168.0.1 or http://tplinklogin.net | admin | admin |
If you have a different brand of router from those listed in the table above, you can search on the internet for specific instructions using the manufacturer’s name and “login {manufacturer’s name} router.” For example, if you have an ASUS router, you can search on “login ASUS router.”
Once you log into your router, look for the Wireless settings. Here you can see the name of your Wi-Fi bands and the passwords.
If you need any help, please feel free to contact our Support team directly.
The Total Security WiFi system works with smartphone apps available for iPhones and Android phones. The app is available in the iTunes store and the Google Play Store.
Total Security WiFi App on iTunes: https://itunes.apple.com/us/app/fortress-total-security-wifi/id1113943077
Total Security WiFi App on Google Play Store: https://play.google.com/store/apps/details?id=com.security.fortress_wifi
Android App Requirements
Android 4.0 or higher required
OpenGL 2.0 or higher required
iPhone App Requirements
iOS 6.0 or higher required
This article contains instructions for connecting your Total Security WiFi system to your land line phone.
The system has 2 wired ports on the back of the main panel, labeled "TEL." Included in a new kit you will also find a land line phone cable that you can use.
Strip the wires off of one side of the phone cable, and then insert the 2 wires into the 2 ports on the back of the panel. Tighten the screws to make sure the wires will stay firmly connected.
Plug the other end of the cable into your phone jack (from your wall, your modem, or wherever you get dial tone from).
If the system does not call out over the land line (or you are unable to call inbound to the system), try switching the 2 wires so that they are plugged into the opposite ports, and then test again.
If you are still experiencing issues with the land line connection after checking these steps, please contact our Support team directly.
Note: Do not use a DSL phone line to connect your alarm system.
I cannot arm the system in Home mode when pressing the Arm button on the main panel. What should I do?
If your Total Security WiFi panel has Software Version 3.1 (which you can confirm in the About menu in the settings of the panel), then this is the behavior we have discovered:
If the system has an Exit Delay programmed, then when you press the Arm button on the panel the first time, the Exit Delay begins its countdown. Pressing Arm a second time should then arm the system in Away mode, and then allow you to press the Arm button a third time to arm in Home mode. Instead, when you try to press the Arm button the second time, the Exit Delay continues, and does not allow you to skip it, or arm it in Home mode.
Here are some work-arounds for this issue that we recommend:
1 -
If you do not need an Exit Delay, you can change that to 0 seconds, and then the system will allow you to arm in Home mode from the panel directly.
2 -
If you need to keep the Exit Delay, you can continue to use other methods to arm the system in Home mode, such as using the free mobile app, or a remote key fob.
Arming Methods
The Total Security WiFi panel has a BUS bar consisting of 5 ports: two ports for a land line phone connection (labeled "TEL"), and 3 ports for wired sensors: 51, GND, and 52. The ground port labeled "GND" is shared between both Zones.
You can connect any existing wired sensors you may have to these ports, and then if any wired sensor is triggered, either Zone 51 or Zone 52 will be triggered in the system. To connect a 2-wire circuit, put the signal wire into one of the numbered ports, and put the ground wire into the GND port. Your wired sensors will need to have their own separate power source.
More than one sensor can be wired on the same circuit, and all sensors on the same wire will share the same Zone number.
There is no programming required for wired zones. Simply connect the wires to the BUS bar in the back, and then the wired sensors are ready to use.
NOTE: We have two similar systems, the Total Security and the Total Security WiFi. If your system does not include the 2 ports labeled TEL, then you have a Total Security panel instead. We have a separate article for the Total Security BUS bar, located here.
The Total Security system has the ability to select multiple different languages for the main panel's interface. If the language is ever changed to an unrecognized language, it can be difficult to navigate back to the menu to select a recognized language again.
This article shows how to navigate to the Languages menu on the Total Security panel, in order to select a recognized language.
To change the language on a Total Security main panel:
The Total Security system works with smartphone apps available for iPhones and Android phones. The app is available in the iTunes store and the Google Play Store.
Fortress App on iTunes: https://itunes.apple.com/us/app/fortress-total-security/id1031151589
Fortress App on Google Play Store: https://play.google.com/store/apps/details?id=com.security.fortress
Android App Requirements
Android 4.0 or higher required
OpenGL 2.0 or higher required
iPhone App Requirements
iOS 6.0 or higher required
If you are using the Total Security system with a SIM card, the provider of the SIM card may require you to activate it before it can be used. Typically they will ask for an IMEI number of the device that the SIM will be used in. Each panel's IMEI number is unique.
To find the IMEI number on the Total Security panel, access the Main Menu, then navigate to the About Us icon and press OK. The IMEI number for the panel will then display on the bottom-left corner of the screen.
If you find that your Total Security main panel has turned off and won't turn back on, we recommend the following steps:
If these steps do not resolve the issue, please contact Support for additional assistance.
Here are the recommended troubleshooting steps to take if a Door/Window Contact Sensor for your Total Security alarm system is no longer working successfully.
Check For Metal Doors, Windows, Or Frames
If your sensors or magnets are mounted on a door or window (or door/window frame) that is metallic, this can interfere with the magnetic field of the magnet.
This can cause the sensors to not work reliably, or to only work intermittently. You may also find that the sensor's tamper switch will still trigger the alarm, but opening the door or window would not.
To test if your metal door or window is interfering with the operation of the sensor, we recommend removing the equipment and testing the sensor away from any metal (for example, try holding the magnet and the sensor in your hand, instead).
Mounting the sensors with a spacer that is not conductive (wood, plastic, foam, or etc.) will help the sensors to work more reliably, so that they are situated away from any metal when they are mounted.
Check The Status Of The Sensor Light
The Sensor Light will flash on when the sensor and the magnet are separated (when the door or window is opened), then flicker off after 1-2 seconds. The same will also happen when the connection is re-established (when the door or window is closed). If the light is lit up solidly and doesn't turn off, or if the light never turns on at all when the sensor is triggered, this indicates a low or dead battery.
Check The Alarm Settings
If the sensor is placed in a Zone that is configured to be disabled when the alarm is armed, then the expected behavior is that the alarm would not be triggered when the door or window is opened.
More information about Zones and their settings can be found here:Total Security User Manuals
Check Battery Pull Tab
When you unpack the sensors from the box, there will be a battery protector pull tab that must be removed before the sensor will work. Make sure that this pull tab has been removed before mounting the sensor.
Check Placement Of Sensor
The sensor and the accompanying magnet should be placed as close as possible to each other when in the closed position. Ideally within 1/4 inch. Place the sensor so that the magnet is closest to the side opposite the Fortress Security Store logo.
If your door or window is metal, or the frame is metal, this can interfere with the signal the sensor is sending. We recommend putting a spacer of some kind between the metal surface and the sensor or magnet in order to ensure best performance.
If there are other devices in the area that would obstruct or interfere with a 433MHz radio signal, make sure these are not between the sensor and the panel. Also make sure that there are no other magnets or magnetic fields near the sensor.
Check The Distance To The Main Panel (or Signal Repeater)
The range of the main panel for the system is 150 feet. You can also purchase a Signal Repeater to increase the range of the system. In that case, the sensor would be programmed to the repeater as well as the main panel. The Signal Repeater has a range between 200 & 400 Feet.
Reprogram The Sensor
If the above steps have not resolved the issue, then we should try to reprogram the sensor to the panel. Here are the programming steps to reprogram the sensor with your system:
Reprogramming Door/Window Contacts With Total Security
If these steps do not resolve the issue, please contact our Customer Support team for further assistance.
If your GSM panel is unable to make or receive calls or text messages, there may be a few possible causes. The following troubleshooting steps can help resolve that issue.
No Available Minutes / Phone Service Disconnected
If you are using a land line, does that land line have dial tone?
If you are using a SIM card, is the account still active with minutes available?
Is your account with the phonr provider in good standing currently?
No Phone Number Programmed into the GSM Panel
Is there one or more phone numbers programmed for the GSM panel to call or text? (See Page 57 of the GSM User Manual.)
Note: In this case, the GSM panel might still be able to receive inbound calls successfully.
No Outbound Message Recorded
Have you recorded a message for the system to play on an outbound call when the caller answers?
If not, you'll need to record one. (See Page 59 of the GSM User Manual.)
Bad Reception From Cellular Tower
Are you receiving a strong signal from the cellular tower(s) in your area?
You can increase the reception strength on the GSM main panel by installing a copper wire to act as an antenna. (See How can I get better cellular signal to my GSM panel?)
If these steps do not resolve your issue, please contact Customer Support for further assistance.
This article is part of a larger troubleshooting article, "My alarm system is frequently giving me false alarms. What should I do?"
If your GSM system is triggering the alarm when you did not arm the system, one cause may be that the Timely Arm feature could have been set accidentally.
If the Timely Arm feature is enabled, the system will arm itself at a specified time of day. Here are the programming steps to enable or disable the Timely Arm feature.
Programming the Timely Arm Feature on the GSM Main Panel:
If the Timely Arm feature was not enabled, or if disabling the Timely Arm feature did not resolve the issue, please refer back to "My alarm system is frequently giving me false alarms. What should I do?" or contact our Customer Support team.
If you are using the GSM system with a SIM card, the provider of the SIM card may require you to activate it before it can be used. Typically they will ask for an IMEI number of the device that the SIM will be used in. Each panel's IMEI number is unique.
To find the IMEI number on the GSM panel, press 0, 1, then Enter. The IMEI number for the panel will then display on the screen, as seen below.
The GSM Alarm System main panel includes ports on the BUS panel on the back which allow you to connect a more powerful antenna to the panel. This will often increase the effectiveness of the system in picking up signal from nearby cellular towers.
Ports 15 and 14 (ANT and G_ANT) are for an antenna and a ground cable, respectively. You can use a 6.24-inch length of copper wire (900 MHz, half-wavelength) to make an antenna, and connect it to Port 15. Make sure the length of the copper wire is as close to exact as possible.
Below, for your reference, is a picture of the BUS bar on the back of the main panel.
The GSM system has the ability to select different languages for the main panel's interface. If the language is ever changed to an unrecognized language, it can be difficult to navigate back to the menu to select a recognized language again.
This article shows how to navigate to the Languages menu on the GSM panel, in order to select a recognized language.
To change the language on a GSM main panel:
Here are the links to the free mobile app for your Ani Alarm System (iOS / Android):
iOS
Android
The Vea 3G/4G GSM system has a Siren Chirp feature which is enabled by default. This plays a short blast from the siren(s) whenever you arm or disarm the system, to give you confirmation that the system responded correcttly.
You can disable the Siren Chirp if needed. To disable the Siren Chirp, follow these steps:
These commands will disable the SIren Chirp when arming or disarming from the panel itself, as well as for arming / disarming when using Remote Key Fob #01.
* To disable the Siren Chirp when you are using other remotes, you can use a different 2-digit number like "02" or "03" instead of "01" in Step 2 above.
Apple App Store: https://itunes.apple.com/us/app/fortress-vea-gsm/id1203172903?mt=8
Google Play Store: https://play.google.com/store/apps/details?id=com.security.fortress_3f_4g_alarm
Each Vea 3G/4G GSM system will have its own unique IMEI number. You may need to provide this IMEI number to your SIM card provider if you are using a third-party SIM card with the system.
To find the IMEI number for your Vea system, you can navigate in the menu to "History&Version -> System Version." The IMEI for your panel is listed on that screen as shown.
The Vea 3G/4G GSM system has a few different options available for what happens when the AC power is disconnected from the main panel.
Vea 3G/4G GSM Power Failure Settings:
0 =
No alerts / nothing happens
1 =
The screen of the panel will display an alert.
2 =
The screen of the panel will display an alert.
The system will call out to any programmed phone number(s).
3 =
The screen of the panel will display an alert.
The system will call out to any programmed phone number(s).
(Same as 2)
4 =
The screen of the panel will display an alert.
The system will call out to any programmed phone number(s).
The sirens will sound.
5 =
The screen of the panel will display an alert.
The system will call out to any programmed phone number(s).
The sirens will sound.
(Same as 4)
Range always depends on the environment where the system is installed. Generally the maximum range is 150 feet from the control panel. This includes through a reasonable number of walls and other obstructions.
Brick or metal walls may cut the distance up to fifty percent.
How long do batteries in the sensors last? How do I know if the batteries are low? Where can I get new ones?
The Contact Sensor for Windows or Doors, Panic Button, Remote Fob, Water Sensor, and Vibration Sensor each use one 12v 23A battery. They will usually last 8-12 months under typical usage. New batteries can be purchased from local hardware stores or from our website.
Contact Sensors for Windows or Doors and similar sensors will display a solid red light when the battery is low. Replace with a 12v 23A battery as soon as possible. Simply remove the back plate from the sensor to access the battery.
Standard Motion Detectors and Pet Immune Motion Detectors will show a solid white/amber light in the motion detector screen. Replace with a standard 9v battery as soon as possible. For the Pet Immune Motion Sensor, slide the battery cover off the back to access the battery. For the Standard Motion Detector, unscrew the 1 Phillips head screw on the top of the sensor and then pull the front cover away from the sensor.
Batteries are always included for each sensor.
The main panel features an internal backup battery that is kept fully charged while plugged into a wall outlet. If the power goes out, the system instantly switches to the backup battery and continues to run for up to 72 hours. The battery will not need to be replaced during the lifetime of the system.
All battery powered sensors will continue to function normally. The small white siren will function normally if attached to the main panel.
How do I set up the alarm so that it does not go off instantly when I open my front door (aka how do I set up a delay?)
To enable a zone for entry delay:
PASSWORD # * [two digit zone number] 2 2 # RETURN
Example - enabling entry delay on zone 08:
PASSWORD # * 08 2 2 # RETURN
To change the entry delay time for all sensors with entry delay enabled:
PASSWORD # 2 8 * [two digit number of seconds between 01 and 90] # RETURN
Example - changing entry delay time to 45 seconds:
PASSWORD # 2 8 * 45 # RETURN
To change the exit delay time
PASSWORD # 2 7 * [two digit number of seconds between 01 and 90] # RETURN
Example - changing exit delay time to 60 seconds:
PASSWORD # 2 7 * 60 # RETURN
